Capacity that grows when your traffic does, billed for what you use, with your files replicated across the cluster and copied off it every night.
PHP 5.2.6, Rails 2.1, MySQL 5.0, memcached, cPanel 11. We upgrade on the second point release. Your site is not where a new version finds its bugs.
Dallas, Texas. Our own cages, diesel on site, two carriers into the building. Your files are on a disk, the disk is in a rack, and the rack has a street address you are welcome to visit.
Nightly to tape, retained a fortnight, and now also to Amazon S3, so that a bad day in Dallas is only a bad day in Dallas.
The Dallas facility runs on offset power. Every plan includes the badge, demonstrating our commitment to our values (to the offsets).
cPanel 11 with WHM. Add a domain, a mailbox, a database or a certificate yourself, and one-click installers for WordPress 2.6, Joomla and phpBB3.
Tickets are answered by the engineers who run the servers, at any hour. There is no tier one.