99.9% network uptimemeasured at our own routers, published monthly

Host the thing you are about to show someone.

Shared accounts, reseller accounts and virtual servers, on machines in two buildings we can walk to. cPanel 11.34 with x3, PHP 5.3 with a 5.4 selector, MySQL 5.5, and since March an nginx in front of the Apache rather than instead of it.

Shared
Apache 2.2.22 with nginx in front of it
  • cPanel 11.34, x3 theme
  • PHP 5.3.20, or 5.4.9 per directory
  • MySQL 5.5.28
  • APC, opcodes held in memory
  • CloudLinux, one LVE each
cPanel 11.34 · x3
Reseller
WHM 11.34 your name on the panel, not ours
  • cPanel accounts you create
  • Two nameservers of your own
  • The x3 theme your customers know
  • Same machines as the shared plan
  • Your invoices are your business
WHM 11.34
Virtual server
Root and whatever you do with it
  • Parallels Plesk Panel 11, or nothing
  • MariaDB 5.5 as a drop-in
  • Varnish 3.0 and Memcached
  • SSD on the database volume
  • Apache 2.4 when it is your turn
Parallels Plesk Panel 11

nginx answers for anything static and hands the rest to the Apache behind it, which is where your .htaccess still works. Varnish sits in front of both on a virtual server. APC keeps compiled PHP in memory so the machine stops reading the same files off a disk several thousand times an hour, and Memcached holds whatever your application decides not to ask the database for twice.

CloudLinux puts every account in an LVE, so the account next to yours can have a bad afternoon without you hearing about it, and CageFS means it cannot read your files while it is having one. None of this is new software and none of it is ours. It is five well documented pieces in a particular order, and the order is the part we have views about.

Console

Console has been given a responsive stylesheet. It is the largest change it has had since 2001 and it did not require touching the Perl.

On the machines

  • nginx 1.2.6
  • Apache 2.2.22
  • PHP 5.3.20
  • MySQL 5.5.28
  • Varnish 3.0.3
  • APC 3.1.9
  • Memcached 1.4.15
  • CloudLinux 6
Shared hosting, read off the machines on the morning of 3 December.
PanelcPanel 11.34 with x3. Parallels Plesk Panel 11 on a virtual server if you would rather.
WebApache 2.2.22 with nginx 1.2.6 in front. Apache 2.4 has been out since February and is on two machines here, neither of which is yours.
PHP5.3.20 by default, 5.4.9 selectable per directory.
DatabasesMySQL 5.5.28. MariaDB 5.5 as a drop-in on virtual servers: the same commands, a different company.
CachingVarnish 3.0.3, APC 3.1.9, Memcached 1.4.15.
AccountsCloudLinux 6, one LVE per account, CageFS on unless you ask for it off.
AddressesOne IPv4 each. IPv6 went on for good on the sixth of June, along with everybody else's.
BackupsNightly, kept thirty days, written to the other building.
InterfacesREST, returning JSON. The WSDL is still published at its 2006 path and has not changed, which is one kind of stability.

What is not offered

A cloud of our own. Advertising placed on your pages by us, at any price including none, printed here every year since 2004.

Where else people put things, from each company's own announcements, November.
 SlopHostPosterousdotCloudSavvis, Voxel
Will run a process you wroteYes. It is the productNoYesYes
Owned in December by whoever owned it in JanuaryYesNo. MarchYesNo. Both went last year
Somebody there can name the building yours is inYes, and the rackNoNoAsk, and enjoy that conversation

Nothing in the other columns is a criticism. The second row is simply the one people write to us about.

January

Wikipedia went dark on the eighteenth. Every host in this industry sent its customers an email about it that week. Ours went out on the nineteenth, a day late and a paragraph shorter than the ones we had received.

September

A large registrar was unreachable for several hours on the tenth, and the cause turned out to be its own routing tables rather than anybody's protest. We spent that afternoon explaining the difference between a name and a machine.

October

In October, engineers carried diesel up seventeen flights of stairs in Lower Manhattan. Neither of our buildings is in Lower Manhattan and the generators in both are on the ground floor, which is the only part of that story we are entitled to.

The guarantee

99.9% network uptime. We have reverted from the 100% guarantee, which was accurate about our intentions and misleading about arithmetic.

What is being put here

Most of what has been set up here since the spring is a page that folds up when it is opened on a telephone. Several of the accounts opened in March belong to people who spent the same fortnight writing a Y Combinator application. We have no view on the application, only on the demonstration, which has to be up on the day it is watched.

About this document

Bootstrap 2.2.1, at the width Bootstrap ships. Last year's page is at /2011.