Two rooms, both of which somebody here has a key to. Both rooms normal
100% network uptime measured at our own routers

Three ways to have a server — the difference is how much of the machine is yours

All three are in the same two rooms, on the same nightly copy.

Shared
  • cPanel 11.30 with the x3 theme
  • PHP 5.2.17 or 5.3.8, per directory
  • MySQL 5.1, as many as you make
  • Apache 2.2 with mod_rewrite
  • Softaculous, over 260 scripts
cPanel 11.30 · x3 theme
MOST ASKED FOR
Reseller
  • WHM 11.30, your name on the panel
  • WHMCS 5.0 for the invoices
  • cPanel accounts you create
  • Two nameservers of your own
  • The x3 theme your customers know
  • Same machines as the shared plan
WHM 11.30 · WHMCS 5.0
Virtual server
  • Root, and your own reboot
  • Plesk Panel 10.4, or nothing
  • MySQL 5.5 and PostgreSQL 9.0
  • Rails 3.1 on Passenger
  • A Windows machine if you need one
Parallels Plesk Panel 10.4

One click and it is running

Softaculous, past two hundred and sixty scripts. Fantastico De Luxe is still on the older machines for whoever learned that word first.

Copied to the other room

Every night, kept thirty days, and restored by whichever of us is calmer.

Kept apart from each other

suPHP runs your code as you and nobody else. mod_security sits in front with a rule set we did not write and have not read all of.

Your domain, moved quietly

We run your DNS beside your old host's until you are satisfied, and copy the database twice.

On the machines this morning

Read off them on 4 December.

Panel
cPanel 11.30 with the x3 theme, WHM 11.30 on reseller accounts, Parallels Plesk Panel 10.4 on the Windows machines.
Web
Apache 2.2.21 with mod_rewrite, suPHP and mod_security.
PHP
5.2.17 and 5.3.8, selectable per directory. register_globals is off and there is no switch for it on this website.
Addresses
One IPv4 each. On the eighth of June IPv6 was on here for twenty-four hours, along with everybody else's, which was the arrangement.
The rest
MySQL 5.1 and 5.5, phpMyAdmin, Perl 5.10 with a cgi-bin that still works, Python 2.6, Rails 3.1 on Passenger.
Media
Flash is served with the right MIME type, as it has been since 1998. In November the company that makes it stopped making it for telephones.
Interfaces
REST for the panel, and SOAP and WSDL still served at their original paths for the two integrations that asked.

Where else people put things

From each company's published material, October.

 SlopHostZerigo Standing CloudPHP FogOrchestra.io
What you log intocPanel 11.30, x3An API A dashboardA dashboardA dashboard
Takes a folder of files over FTPYesNo NoPush, not uploadPush, not upload
On somebody else's cloudNo. Two rooms PartlyYes, and it is yoursYesYes
Describes itself as a platformNo. A hostYes YesYesYes

Nothing in the other four columns is a criticism. Our customer showcase is not published: every version of it we built went out of date faster than we could screenshot it.

From the status blog

21 April

A cloud in Virginia had a Thursday. We spent the following week being asked where ours is. It is two rooms and a van.

30 August

People queued in August for a ninety-nine dollar tablet whose operating system had been discontinued six weeks earlier. Two accounts opened that month are pages meant to be read on it.

6 September

A certificate authority in the Netherlands stopped being one, and the browsers removed it faster than anybody could reissue. Nothing here was signed by it, which was luck.

What is being put here

Applications for the winter batch closed in October, and the accounts opened that fortnight want the same three things: Rails 3.1, a database, and a domain pointed at it before a Tuesday. A company that posts discs gave them a separate name in September and took it back twenty-three days later. Two of the pages set up here that month explain a rename.

The mail is answered by the people who run the machines, in writing. Since October some of it arrives phrased as though we were a telephone that knows four places to put a body. We answer in sentences.